Important limitationThis page works only if you previously added a recovery email to the private case.
Lost private case link
Send the saved link back to yourself.
Enter the recovery email you added when the case link was created. If it matches an active case, Parity sends that existing link.
No case details appear here, and this process creates no new case, purchase, entitlement, account, filing, or draft.
Did not add email?
Email recovery cannot find the link. Check where you saved it or return on the original device. Never send health details, member IDs, denial documents, plan names, payment details, or private links to support.